13 Frequently Asked Questions (FAQs)

Rainbow River, Dover, Tasmania

1. What is the Peer Review Portal?

The Peer Review Portal is a cloud-based review management system with no infrastructure or redevelopment costs. The review management system can be linked to other institutional online systems.

The Peer Review Portal is referred to in the Tertiary Education Quality and Standards Agency's (TEQSA) external referencing guidance note as an optional online support mechanism for external review and external referencing.

There is an increasing onus on higher education institutions to demonstrate an evidence-based approach to quality through external referencing and review.

TEQSA best-paper in quality: Booth, S (2017) A cost effective solution for external referencing of accredited course of study.pp.126-146

2. How much does it cost? How long does each project last?

The Peer Review Portal works on a user pays system. It is $90 AUD +GST per review project.

All review projects are paid by credit card.

There is no GST for international users.

Review projects can last a lifetime and review templates can be tailored to your institution or network.

Review projects, once they have been paid for, remain active as until they are completed and closed by the project owner

Institutions can appoint institution managers to oversee all institutional and cross-institutional review

3. How do I log onto the Peer Review Portal?

STEP 1 - Logging onto the Portal

There are two ways to log onto the Peer Review Portal

1) Click on 'Create an account'. Enter your email address and we will send you a link to reset your password. Return to Login and fill in your details.

2) You can be invited to undertake a review through a 'self-join' link. You will be required to fill in your account and institution details as part of the self-join process.


STEP 2- Go to Account and fill in My Details

Please ensure that you fill in all the details are completed so that institutions can view your individual profile.

To be registered on the Peer Review Portal, you need to include both your individual and institutional details.

*If you would like to be a paid reviewer, please fill in your bank details.

Click on Update to save your details.

4. What are the key roles on the Portal?

Project Owner

The Project Owner sets up the review project and pays for the project or delegates payment to another persion. The Project Owner can invite users to upload evidence. They can also view review comments and download review reports.

They can invite other users to be collaborators to view review reports and add users to be reviewers.

Project Owners can ask for an Action Plan as a result of the review.


Collaborators are users who share the same rights as project owners. They can add reviewers and other collaborators to a review project. They can also view review comments and download review reports.


A review project can have one or more reviewers. It is up to you how many reviewers you would like to have.

Reviewers are invited to a review project and cannot see each other's reviews.

Reviewers' comments can be collated individually or in summary form for quality assurance purposes.

Cradle Mountain, Tasmania

5. How do I set up and implement a review project?


1. Project Info


2. Uploads


3. Questionnaire


4. Payment



1. Broadcast for reviewers


2. Search & add from Portal Network


3. Monitor & calibrate results


4. Action plan & workshop


Salamanca Market, Hobart

6. How do I become an institution manager?

If you have responsibility (or share responsibility) on reviews for your institution, you can apply to be an Institution Manager. This allows you to have access to all reviews across your institution to monitor reviews for management and reporting.

Please contact info@peerreviewportal.com to become an Institution Manager. If you are going on leave you can organise another institution manager to monitor reviews for you.

Some unique features for institution managers:

An Orders tab will appear on the left hand side of the Portal so that you can track institution credits.

Under My Account you can manage your institution/institutions reviewers and collaborators. Click on Manage to display a dashboard of institution managers, faculty administrators, reviewers and project credits.

7. How do I search for reviewers?


Once a new project has been set up and paid for, the status changes from ‘draft’ to ‘in progress’.

You can now search and add collaborators and reviewers on the Portal. If you do not know your reviewers, you can send out a Broadcast to the Portal network searching for reviewer/s.


You can also send out a self-review link to individuals, disciplinary groups or networks to invite reviewers to directly undertake your review.

The self-review link includes a secure log-in page, prior to the reviewer accepting the review.

8. How do I become a paid reviewer?


Go to Account, under My Details, fill in your bank account details. These details are stored securely within the Portal and link directly with a third party online provider, Stripe, who handle all financial transactions to ensure you get paid for your review.


For institutions who would like to pay reviewers, when setting up a new project, Step 1 Project Info, click on the tab that asks whether you would like to pay reviewer/s. You can also pay reviewers from the 'in progress projects'.

9. How do I know my review responses are not seen by others?

Each reviewer receives an invitation to do the review. Once the review has been accepted and completed, click submit. Only the project owner and nominated collaborators can see the review reports.

Reviewers cannot see each others reviews. Reports can also be identified or de-identified when downloaded. Reviewers can also download a copy of their review report.

10. How do I delegate my review to another reviewer?

If you have been invited to complete a review but for circumstances unseen cannot complete the review, you can delegate the review to another user.

Go to My Reviews, click on Delegate Review. You have two options to complete the review.

The delegated reviewer will be able to perform data entry for your review responses, however, they will not have the ability to finalise the review

The delegated reviewer will have the ability to perform both data entry and finalised review submission.

11. Do I need an MOU or collaboration agreement to undertake a review? What examples are available?

All reviews should be underpinned by some common principles such as effective, efficient, transparent and open, capability building and sustainable. See EROS Project Final Report .

The EROS Report (2016) also has a template for a Participant Agreement (p.47). This agreement outlines the principles of respect and confidentiality. This is an option for institutions/networks to use.

Collaboration Agreements or MOUs are generally used for institution-wide or network review projects such as benchmarking. For an example, go to: Higher Education Academy Promoting Teaching Benchmarking Guide

Collaboration Agreements or MOUs usually involve institution’s legal departments to ensure the agreements are in place.

12. What is our annual course review and benchmarking service? How can you get comparative sector reports?

We are delighted to announce our new annual course review and benchmarking service. We will work with HE institutions to benchmark their courses to meet TEQSA HESF (2015) requirements. Our annual course review and benchmarking service meets TEQSA Standards requirements: 1.3.5, 1.4.1, 1.4.3, 1.4.4, 5.3.1, 5.3.4, 5.3.7, Part A, Section 5.2, Part B2, Section 2c

See the key phases of our course review and benchmarking service.

Introductory Rate

TOTAL COST: $250 + GST PER COURSE/PROGRAM (no GST internationally)

(excludes $90 + GST per Peer Review Portal review project)

(estimated completion - 3 months)

To find out more about our service, please contact: Dr Sara Booth: Sara.Booth@peerreviewportal.com

13. Who is using the Peer Review Portal?

The Peer Review Portal currently has active users from 187 higher education institutions from 9 countries. There are over 1,850 registered users on the Portal which is growing daily.

Project collaborators and reviewers can be sourced from these institutions or you can invite new users and new institutions to register. It is free to register on the Peer Review Portal.

Registered Institutions on the Portal

  • Academic Quality Agency for New Zealand universities

  • Academies Australasia Polytechnic

  • Adelaide College of Divinity

  • Adelaide Institute of Higher Education

  • Ako Aotearoa

  • Alphacrucis College

  • ANU College

  • Asia Pacific International College

  • Australasian Veterinary Boards Council

  • Australian Catholic University

  • Australian College

  • Australian College of Applied Psychology

  • Australian College of Christian Studies

  • Australian College of Nursing

  • Australian College of Physical Education

  • Australian College of the Arts

  • Australian Council of Deans of Education

  • Australian Council of Educational Research

  • Australian Dental Council

  • Australian Guild Of Music Education Inc

  • Australian Institute of Business

  • Australian Institute of Health Services Management

  • Australian Institute of Higher Education

  • Australian Institute of Management

  • Australian Institute of Music

  • Australian Institute of Professional Counsellors

  • Australian Medical Council

  • Australian National University

  • Australian Pharmacy Council

  • Australian Physiotherapy Council

  • Avondale College of Higher Education

  • Blue Mountains International Hotel Management School

  • Bond University

  • Broken Bay Institute

  • Cairnmiller Institute

  • Cambridge International College

  • Campion College Australia

  • Central Queensland University

  • Centre for English Language Uni SA

  • Charles Darwin University

  • Charles Sturt University

  • Chartered Accountants Australia and New Zealand

  • Chinese University of Hong Kong

  • Christian Heritage College

  • CPA Australia

  • Crown Institute of Higher Education

  • Curtin College

  • Curtin University

  • Deakin College

  • Deakin University

  • Divine Word University

  • Dublin Business School

  • Eastern College Australia

  • Edith Cowan College

  • Edith Cowan University

  • Elite Education Institute

  • Engineering Institute of Technology

  • EQUALS International

  • Excelsia

  • Eynesbury College

  • Federation University Australia

  • Flinders University

  • Ganpat University

  • Gateway Business College

  • Gestalt Therapy

  • Greenwich English College

  • Griffith College

  • Griffith University

  • Harvest Bible College

  • Higher Colleges of Technology, UAE

  • Hawthorn Melbourne

  • Holmes Institute

  • Holmesglen Institute

  • Institute of Health and Management

  • Intensive English Language Institute Flinders University

  • International College of Hotel Management

  • International College of Management, Sydney

  • International Institute of Business and Technology

  • ISN Psychology

  • James Cook University

  • Jazz Music Institute Pty Ltd

  • JMC Academy

  • Kaplan Business School

  • Kaplan Higher Education

  • Kings Own Institute

  • La Trobe College Melbourne

  • La Trobe University

  • Laureate International Universities

  • LCI Melbourne

  • Le Cordon Bleu

  • Leaders Institute

  • Liberty University

  • Lyons College

  • Macleay College

  • Macquarie University

  • Manukau Institute of Technology

  • Marcus Oldham College

  • Massey University

  • Media Design School, NZ

  • Melbourne Institute of Technology

  • Monarch Institute

  • Monash College

  • Monash College Pty Ltd

  • Monash University

  • Montessori World Educational Institute

  • Morling College

  • Murdoch Institute of Technology

  • Murdoch University

  • National University of Samoa

  • Navitas

  • Navitas Professional Institute

  • Newcastle International College

  • Nottingham Trent University


  • Ozford Institute of Higher Education

  • Performing Arts Conservatory

  • Perth Bible College

  • Photography Studies College (Melbourne)

  • Polytechnic Institute Australia

  • Queensland University of Technology

  • Ridley College

  • RMIT University

  • S P Jain School of Global Management

  • SAE Institute

  • Safety Institute of Australia

  • South Australian Institute of Business and Technology

  • Southern Cross University

  • Southern Institute of Technology

  • Sri Lanka Technological Campus

  • Stanley College

  • Study Group Australia

  • Survey and Spatial Science Institute

  • Swinburne University of Technology

  • Sydney Institute of Business and Technology

  • Tabor College of Higher Education

  • TAFE Queensland

  • TAFE South Australia

  • Teesside University

  • The Chinese University of Hong Kong

  • The MIECAT Institute

  • The Performing Arts Conservatory

  • The Royal Australian Chemical Institute

  • The University of Adelaide

  • The University of Adelaide ELC

  • THINK Education

  • Think Education Group

  • Top Education Institute

  • Torrens University Australia

  • UiT The Arctic University of Norway

  • Universal Business School Sydney

  • University of Adelaide College

  • University of Adelaide ELC

  • University of Auckland

  • University of Canberra

  • University of Canberra College

  • University of Divinity

  • University of Fiji

  • University of Melbourne

  • University of New England

  • University of New South Wales

  • University of Newcastle

  • University of Notre Dame

  • University of Otago

  • University of Queensland

  • University of South Australia

  • University of South Pacific

  • University of Southern Queensland

  • University of Sunshine Coast

  • University of Sydney

  • University of Tasmania

  • University of Technology, Sydney

  • University of Waikato

  • University of Western Australia

  • University of Wollongong

  • UOW College

  • UTS:Insearch

  • Victoria University

  • Victorian Institute of Technology

  • Wentworth Institute

  • Western Sydney University

  • Western Sydney University International College

  • Western Sydney University The College

  • William Angliss Institute

  • Wuhan Social Work Polytechnic