13 Frequently Asked Questions (FAQs)
Rainbow River, Dover, Tasmania
1. What is the Peer Review Portal?
The Peer Review Portal is a cloud-based review management system with no infrastructure or redevelopment costs. The review management system can be linked to other institutional online systems.
The Peer Review Portal is referred to in the Tertiary Education Quality and Standards Agency's (TEQSA) external referencing guidance note as an optional online support mechanism for external review and external referencing.
There is an increasing onus on higher education institutions to demonstrate an evidence-based approach to quality through external referencing and review.
2. How much does it cost? How long does each project last?
The Peer Review Portal works on a user pays system. It is $90 AUD +GST per review project.
All review projects are paid by credit card.
There is no GST for international users.
Review projects can last a lifetime and review templates can be tailored to your institution or network.
Review projects, once they have been paid for, remain active as until they are completed and closed by the project owner
Institutions can appoint institution managers to oversee all institutional and cross-institutional review
3. How do I log onto the Peer Review Portal?
STEP 1 - Logging onto the Portal
There are two ways to log onto the Peer Review Portal
1) Click on 'Create an account'. Enter your email address and we will send you a link to reset your password. Return to Login and fill in your details.
2) You can be invited to undertake a review through a 'self-join' link. You will be required to fill in your account and institution details as part of the self-join process.
STEP 2- Go to Account and fill in My Details
Please ensure that you fill in all the details are completed so that institutions can view your individual profile.
To be registered on the Peer Review Portal, you need to include both your individual and institutional details.
*If you would like to be a paid reviewer, please fill in your bank details.
Click on Update to save your details.
4. What are the key roles on the Portal?
The Project Owner sets up the review project and pays for the project or delegates payment to another persion. The Project Owner can invite users to upload evidence. They can also view review comments and download review reports.
They can invite other users to be collaborators to view review reports and add users to be reviewers.
Project Owners can ask for an Action Plan as a result of the review.
Collaborators are users who share the same rights as project owners. They can add reviewers and other collaborators to a review project. They can also view review comments and download review reports.
A review project can have one or more reviewers. It is up to you how many reviewers you would like to have.
Reviewers are invited to a review project and cannot see each other's reviews.
Reviewers' comments can be collated individually or in summary form for quality assurance purposes.
Cradle Mountain, Tasmania
5. How do I set up and implement a review project?
4 STEPS FOR PROJECT SET UP
4 STEPS FOR PROJECT IMPLEMENTATION
Salamanca Market, Hobart
6. How do I become an institution manager?
If you have responsibility (or share responsibility) on reviews for your institution, you can apply to be an Institution Manager. This allows you to have access to all reviews across your institution to monitor reviews for management and reporting.
Please contact firstname.lastname@example.org to become an Institution Manager. If you are going on leave you can organise another institution manager to monitor reviews for you.
Some unique features for institution managers:
An Orders tab will appear on the left hand side of the Portal so that you can track institution credits.
Under My Account you can manage your institution/institutions reviewers and collaborators. Click on Manage to display a dashboard of institution managers, faculty administrators, reviewers and project credits.
7. How do I search for reviewers?
Once a new project has been set up and paid for, the status changes from ‘draft’ to ‘in progress’.
You can now search and add collaborators and reviewers on the Portal. If you do not know your reviewers, you can send out a Broadcast to the Portal network searching for reviewer/s.
You can also send out a self-review link to individuals, disciplinary groups or networks to invite reviewers to directly undertake your review.
The self-review link includes a secure log-in page, prior to the reviewer accepting the review.
8. How do I become a paid reviewer?
Go to Account, under My Details, fill in your bank account details. These details are stored securely within the Portal and link directly with a third party online provider, Stripe, who handle all financial transactions to ensure you get paid for your review.
For institutions who would like to pay reviewers, when setting up a new project, Step 1 Project Info, click on the tab that asks whether you would like to pay reviewer/s. You can also pay reviewers from the 'in progress projects'.
9. How do I know my review responses are not seen by others?
Each reviewer receives an invitation to do the review. Once the review has been accepted and completed, click submit. Only the project owner and nominated collaborators can see the review reports.
Reviewers cannot see each others reviews. Reports can also be identified or de-identified when downloaded. Reviewers can also download a copy of their review report.
10. How do I delegate my review to another reviewer?
If you have been invited to complete a review but for circumstances unseen cannot complete the review, you can delegate the review to another user.
Go to My Reviews, click on Delegate Review. You have two options to complete the review.
The delegated reviewer will be able to perform data entry for your review responses, however, they will not have the ability to finalise the review
The delegated reviewer will have the ability to perform both data entry and finalised review submission.
11. Do I need an MOU or collaboration agreement to undertake a review? What examples are available?
All reviews should be underpinned by some common principles such as effective, efficient, transparent and open, capability building and sustainable. See EROS Project Final Report .
The EROS Report (2016) also has a template for a Participant Agreement (p.47). This agreement outlines the principles of respect and confidentiality. This is an option for institutions/networks to use.
Collaboration Agreements or MOUs are generally used for institution-wide or network review projects such as benchmarking. For an example, go to: Higher Education Academy Promoting Teaching Benchmarking Guide
Collaboration Agreements or MOUs usually involve institution’s legal departments to ensure the agreements are in place.
12. What is our annual course review and benchmarking service? How can you get comparative sector reports?
We are delighted to announce our new annual course review and benchmarking service. We will work with HE institutions to benchmark their courses to meet TEQSA HESF (2015) requirements. Our annual course review and benchmarking service meets TEQSA Standards requirements: 1.3.5, 1.4.1, 1.4.3, 1.4.4, 5.3.1, 5.3.4, 5.3.7, Part A, Section 5.2, Part B2, Section 2c
See the key phases of our course review and benchmarking service.
TOTAL COST: $250 + GST PER COURSE/PROGRAM (no GST internationally)
(excludes $90 + GST per Peer Review Portal review project)
(estimated completion - 3 months)
- See TEQSA's External Referencing Guidance Note
To find out more about our service, please contact: Dr Sara Booth: Sara.Booth@peerreviewportal.com
13. Who is using the Peer Review Portal?
The Peer Review Portal currently has active users from 187 higher education institutions from 9 countries. There are over 1,850 registered users on the Portal which is growing daily.
Project collaborators and reviewers can be sourced from these institutions or you can invite new users and new institutions to register. It is free to register on the Peer Review Portal.
Registered Institutions on the Portal
Academic Quality Agency for New Zealand universities
Academies Australasia Polytechnic
Adelaide College of Divinity
Adelaide Institute of Higher Education
Asia Pacific International College
Australasian Veterinary Boards Council
Australian Catholic University
Australian College of Applied Psychology
Australian College of Christian Studies
Australian College of Nursing
Australian College of Physical Education
Australian College of the Arts
Australian Council of Deans of Education
Australian Council of Educational Research
Australian Dental Council
Australian Guild Of Music Education Inc
Australian Institute of Business
Australian Institute of Health Services Management
Australian Institute of Higher Education
Australian Institute of Management
Australian Institute of Music
Australian Institute of Professional Counsellors
Australian Medical Council
Australian National University
Australian Pharmacy Council
Australian Physiotherapy Council
Avondale College of Higher Education
Blue Mountains International Hotel Management School
Broken Bay Institute
Cambridge International College
Campion College Australia
Central Queensland University
Centre for English Language Uni SA
Charles Darwin University
Charles Sturt University
Chartered Accountants Australia and New Zealand
Chinese University of Hong Kong
Christian Heritage College
Crown Institute of Higher Education
Divine Word University
Dublin Business School
Eastern College Australia
Edith Cowan College
Edith Cowan University
Elite Education Institute
Engineering Institute of Technology
Federation University Australia
Gateway Business College
Greenwich English College
Harvest Bible College
Higher Colleges of Technology, UAE
Institute of Health and Management
Intensive English Language Institute Flinders University
International College of Hotel Management
International College of Management, Sydney
International Institute of Business and Technology
James Cook University
Jazz Music Institute Pty Ltd
Kaplan Business School
Kaplan Higher Education
Kings Own Institute
La Trobe College Melbourne
La Trobe University
Laureate International Universities
Le Cordon Bleu
Manukau Institute of Technology
Marcus Oldham College
Media Design School, NZ
Melbourne Institute of Technology
Monash College Pty Ltd
Montessori World Educational Institute
Murdoch Institute of Technology
National University of Samoa
Navitas Professional Institute
Newcastle International College
Nottingham Trent University
Ozford Institute of Higher Education
Performing Arts Conservatory
Perth Bible College
Photography Studies College (Melbourne)
Polytechnic Institute Australia
Queensland University of Technology
S P Jain School of Global Management
Safety Institute of Australia
South Australian Institute of Business and Technology
Southern Cross University
Southern Institute of Technology
Sri Lanka Technological Campus
Study Group Australia
Survey and Spatial Science Institute
Swinburne University of Technology
Sydney Institute of Business and Technology
Tabor College of Higher Education
TAFE South Australia
The Chinese University of Hong Kong
The MIECAT Institute
The Performing Arts Conservatory
The Royal Australian Chemical Institute
The University of Adelaide
The University of Adelaide ELC
Think Education Group
Top Education Institute
Torrens University Australia
UiT The Arctic University of Norway
Universal Business School Sydney
University of Adelaide College
University of Adelaide ELC
University of Auckland
University of Canberra
University of Canberra College
University of Divinity
University of Fiji
University of Melbourne
University of New England
University of New South Wales
University of Newcastle
University of Notre Dame
University of Otago
University of Queensland
University of South Australia
University of South Pacific
University of Southern Queensland
University of Sunshine Coast
University of Sydney
University of Tasmania
University of Technology, Sydney
University of Waikato
University of Western Australia
University of Wollongong
Victorian Institute of Technology
Western Sydney University
Western Sydney University International College
Western Sydney University The College
William Angliss Institute
Wuhan Social Work Polytechnic